Data Voice Options Privacy Policy

Effective Date: [September 9, 2025]

At Data Voice Options, LLC (“DVO,” “we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (https://www.datavoiceoptions.com), engage with our services, or communicate with our team.

By accessing our website or using our services, you agree to the terms of this policy.

  1. Information We Collect

We collect personal and business information to deliver our services, respond to inquiries, and ensure compliance and security.

  1. Information You Provide
  • Name, email address, phone number, and company name
  • Job title or role
  • Service inquiry details (via web forms or email)
  • Project information and service-related documentation
  • Billing, contract, and support communication history
  1. Automatically Collected Information
  • IP address, browser type, device ID, and location (approximate)
  • Pages viewed and usage patterns on our website
  • Referral source and form submissions
  • Cookies and tracking pixels (see Section 6)
  1. Sensitive Data

In some cases, we may collect data required to deliver secure IT and compliance services, such as:

  • Network infrastructure details
  • Compliance status (e.g., CMMC, HIPAA, PCI)
  • Vendor and supply chain security documentation
  • System credentials (only when explicitly permitted)

We do not intentionally collect Social Security Numbers, financial account numbers, or biometric data.

  1. How We Use Your Information

We use the information we collect to:

  • Provide and improve our IT, compliance, and managed security services
  • Communicate about your account, project status, or service requests
  • Deliver proposals, quotes, or support responses
  • Send newsletters, service updates, or relevant offers (with opt-out option)
  • Ensure legal compliance and audit readiness
  • Secure our platform and infrastructure
  1. Sharing of Information

We only share your information with:

  • Trusted service providers and subcontractors under NDA or contract
  • CRM, billing, email, and infrastructure providers used to operate our business
  • Government authorities or legal entities, when required by law
  • Referral partners or compliance assessors, with your explicit consent

We do not sell or rent your personal information.

  1. Data Retention

We retain information for as long as necessary to:

  • Fulfill project and support obligations
  • Maintain accurate business records
  • Meet legal, tax, and compliance requirements

You may request deletion of your data, subject to our legal obligations.

  1. Security

We apply technical and organizational safeguards to protect your data, including:

  • Data encryption (at rest and in transit)
  • Firewalls, antivirus, and endpoint protection
  • Role-based access controls
  • Use of secure portals for sensitive data transmission
  • Continuous vulnerability monitoring

Despite our efforts, no system is 100% secure, and you share data at your own risk.

  1. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve site performance
  • Analyze traffic patterns
  • Track campaign performance
  • Personalize your experience

You may disable cookies in your browser, but some functionality may be impacted.

  1. Your Rights and Choices

You may:

  • Access, update, or delete your personal data
  • Request a copy of the information we have on file
  • Object to or restrict certain uses of your data
  • Opt out of non-essential marketing communications

To exercise your rights, contact us at: office@datavoiceoptions.com

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

  1. Children’s Privacy

Our services are intended for businesses, not individuals under the age of 13. We do not knowingly collect data from children. If we learn that we’ve collected personal data from a minor, we will delete it promptly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” will be revised. We encourage you to review this policy regularly.

  1. Contact Us

If you have questions or concerns about this policy or how your information is handled, please contact:

Data Voice Options, LLC
Email: office@datavoiceoptions.com
Website: https://www.datavoiceoptions.com